IT Support Technician Trainee - Healthcare Operations

IT Support Technician Trainee - Healthcare Operations

$22-$25/hr

Build real IT + healthcare skills. Advance into the high $20s and $30+/hr as you prove new competencies.

ValhallaCare is hiring technically inclined people who want real-world IT support experience inside a healthcare environment.

If you’re the person friends, family, or coworkers call when a printer, computer, Wi-Fi connection, or device stops working, this may be a strong fit.

No professional IT or dental experience required. We train both.

What you’ll learn

As one of our onsite Level 1 technology resources, you’ll build experience with:

• PCs, printers, scanners, and peripherals
• Basic connectivity and hardware troubleshooting
• Clinic and dental technology
• Structured troubleshooting and escalation
• Remote-hands support for centralized IT
• Basic facility issue identification and escalation

You’ll also be trained in the day-to-day operation of a dental clinic, including:

• Digital dental X-rays
• Room setup and sterilization
• Patient flow and clinical support
• Scheduling, forms, and payments
• Supporting doctors and teammates during patient care

Most of the role is patient-facing and clinic-based.

This is not a desk-only IT help-desk job.

Who we’re looking for

• Naturally good with technology
• Likes figuring out why things aren’t working
• Learns software and systems quickly
• Can follow technical instructions carefully
• Reliable and organized
• Comfortable working with people
• Calm under pressure
• Wants to build real skills and take on more responsibility

IT certifications are welcome, but not required.

Your pay grows with your skills

The starting range is not the ceiling.

ValhallaCare uses a competency-based pay structure. As you demonstrate additional technology, clinical, and operational skills, you qualify for higher pay and greater responsibility.

Strong performers can progress into the mid-$20s, high-$20s, and $30+/hr range, with future paths into:

• Advanced Level 1 support
• Centralized Level 2 support
• Healthcare IT
• Clinic technology
• Operations
• Leadership

You do not have to wait years for advancement. If you can demonstrate the competency, you can move up.

Think this sounds like you?

You don’t need an IT resume or dental background.

We’re looking for someone who is tech curious, dependable, good with people, and hungry to learn.

Pay: $22.00 - $25.00 per hour

Expected hours: 36.0 – 40.0 per week

Benefits

* Employee assistance program

Work Location: In person